Privacy Policy

Information We Collect

We collect information that you voluntarily provide when you submit an enquiry, make a booking request, contact us, or interact with our website. This may include:

• Your name, phone number, and email address
• Preferred dates of stay and room preferences
• Any other details needed to process your request
• Limited technical data such as browser type, device information, IP address, and website usage, used to maintain, secure, and improve our website

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and process booking requests
• Communicate with guests and share information about our rooms and services
• Improve our website and the guest experience
• Maintain website security
• Comply with applicable legal requirements

Protection of Your Information

We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

While we take these steps, no method of electronic transmission or storage can be guaranteed to be completely secure.

Sharing of Information

President Crown Hotel does not sell or rent your personal information to third parties.

We may share information with trusted service providers, booking platforms, payment providers, technology providers, or other service partners when necessary to process your request, provide our services, operate our website, or comply with applicable law.

Cookies and Website Usage

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the site, remember preferences, and improve our services.

You can control or disable cookies through your browser settings, although some website features may not work properly as a result.

Marketing Communications

Where you have given appropriate consent, we may use your contact information to send you relevant offers, events, services, or updates from President Crown Hotel.

You can stop receiving promotional communications at any time by contacting us or using the unsubscribe option included in the communication, where available.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil the purpose for which it was collected, maintain business records, resolve disputes, and comply with applicable legal obligations.

Third-Party Websites and Services

Our website may link to third-party websites, booking platforms, payment services, or social media platforms. These have their own privacy policies and terms, and President Crown Hotel is not responsible for their privacy practices or security.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent where applicable. We may ask for reasonable verification of your identity before processing certain requests.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, privacy practices, or legal requirements. Any updated version will be published on this page.

Contact Us

For questions, concerns, or requests about this Privacy Policy or how your personal information is handled, email us at presidentcrownhotel@gmail.com.